Business Automation
Stop doing the same task by hand every day.
Most businesses have a handful of tasks that repeat all week: copying enquiries into a sheet, sending reminders, chasing follow-ups, preparing the same documents. We connect your tools so those steps happen reliably, and tell you when something needs a person.
Example workflows
Simple flows, running reliably
Yellow steps involve a person. Automation handles the predictable parts; people handle judgement.
Lead capture
Customer questions
Documents
Reliability
Built to fail safely
Permissions
Each automation only gets the access it needs.
Audit trail
Every run is logged, so you can see what happened and when.
Exception handling
When data is missing or unusual, the workflow pauses and asks a person.
Monitoring
Failures raise an alert instead of failing silently.
Ten straight answers
Everything you’d want to know before starting
What is it?
Workflows that connect the tools you already use (forms, WhatsApp, email, Google Sheets, CRMs, calendars) so data moves automatically and the right person is notified at the right time.
Who is it for?
- Businesses where enquiries arrive in many places and some get lost
- Teams re-typing the same information into several tools
- Appointment-based businesses with no-shows and reminder calls
- Anyone preparing similar documents, quotes or reports every week
What problem can it address?
Manual, repetitive steps are slow and error-prone, and they don’t scale when business gets busy. Automation handles the predictable parts, so people can focus on the parts that need judgement.
What can Orbit Hive deliver?
- Lead capture and routing to WhatsApp or email
- Appointment and payment reminders
- Follow-up sequences
- Content and publishing workflows
- Invoice, quote and document workflows
- Internal approvals
- Scheduled reports and notifications
What does the process look like?
What do you need from me?
- A walkthrough of how the task is done today
- Access to the tools involved
- Examples of normal and unusual cases
- Who should be notified, and when
What does a typical project include?
- Workflow mapping
- Build and connection of tools
- Testing with real examples
- Error handling and alerts
- Documentation of how it works
What should I ask before starting?
- What happens when a step fails?
- Who can change the workflow later?
- Which tools will it depend on, and what do they cost?
- Is any customer data leaving our tools?
Ask us these too. You should get a clear answer to each one.
What happens after launch?
We watch the first weeks of real runs, fix edge cases and hand over documentation. When the first workflow is reliable, it is usually clear which one to automate next.
How do I start?
Tell us a little about your business and what you want to improve. We’ll reply personally and suggest a sensible first step.
Have a business idea, website problem or workflow worth improving? Let’s talk.
Tell us what you’re trying to improve. We’ll reply personally, ask a few questions and suggest a sensible first step, even if that step is small.